Our Refund Policy

Please choose carefully, as we do not normally give refunds if you simply change your mind or make a wrong selection.

You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described,
are different from a sample shown to you or do not do what they are supposed to.

You may ask for a refund within 5 business days from the received date.

Please retain your receipt for proof of purchase.

Type of Refunds

– Purchase with Bank Card / Credit Card
Credit will be issued to your bank card/credit card account.
It may take up to 5-10 business days.

– Purchase with Cash through Paypal or Alipay
The refund will be returned to your Paypal or Alipay Account.
It may take up to 5-10 business days.

For more information, email us info@ausieshop.com